Have a Claim?
We require prompt notification of any possible claims.
Call 502.585.3277
Monday – Friday: 8:00 a.m. – 5:00 p.m. EST
If your insured horse sustains any injury or sickness, take care of them FIRST and then call us. Remember that all Medical/Surgical claims are paid by reimbursement, once processed by a claims adjuster.
You may also contact the appropriate claims adjuster directly:
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American Equine / Argonaut (National Equine) – 800-783-9418
American Reliable (Hays Adjusting Services) – 859-788-5006
AXA / XL Insurance – 866-923-2820
Bascule Insurance / Nova or Accelerant – 877-474-5006
Berkley Equine / Starnet – 833-734-6365
Core / Starstone National - 855-275-6041
Great American - 800-331-0211
HDI Global - 312-456-6762
Kirk Horse Insurance / Swiss Re - 888-808-1292
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American Bankers / Reliable - 800-245-1505 x253
American Equine Insurance / Diamond State Insurance Co. - 800-783-9418
Chubb Legacy ACE: North America Commercial - 800-433-0385
Chubb: Personal Claims - 800-252-4670
Great American Insurance Claims Dept. - 800-567-7359 *4
Legacy Chubb: All Other Claims - 800-252-4670
Legacy Chubb: Workers’ Compensation Claims - 800-699-9916
Liberty Mutual - 800-607-0459
StarNet Insurance - 866-391-9675
Travelers Insurance Company - 800-238-6225
In an EMERGENCY:
In the case of humane euthanasia, contact your claims adjuster first. If you need assistance, we can walk you through the process. Unless otherwise specified, fatal cases require a necropsy at the insured’s expense to determine the cause of death.
Equine Mortality / Medical and Surgical CLAIMS:
If you are uncertain whether or not to report a claim, call our office 502.585.3277 and our agents can help you determine if opening a claim is necessary. It is better to report incidents to our office promptly, rather than waiting for bills to escalate; you may miss your reporting period.
Information you will need to provide:
Named Insured / Policy #
Name of horse
Date of occurrence
Description of issue
Treating veterinarians and contact information
Liability and Farm Property CLAIMS:
When property is damaged, immediately secure it from further damage if possible.
For Liability Claims, please provide the following information:
Named insured / Policy #
Name of injured parties / Owner of damaged property
Contact information for all parties involved
Date of occurrence
Location of occurrence
Description of incident
Contact information for any witnesses